Thank you for using MATL Tech Inc.'s products and services. We will explain the privacy policy of DND devices and applications. You will learn how the data we collect is used and protected, as well as the steps we take to ensure information security.

When you use our services, we will collect the following information you provide:

Create account information on our services, such as your name, email address, password, etc. This is the information you must provide to create an account. We use this information to personalize your services, develop new services, and connect with you through the use of services.

To enable the main features of the DND HD application, you need to provide us with additional information about your vehicle, such as the Vehicle Identification Number (VIN), manufacturer, model, engine type, and mileage.

If you contact us or participate in surveys, promotions, etc., we will collect the information you submit, such as your name, contact information, etc.

Your information will only be used to improve the user experience. Without your permission, we will not disclose your personal information to other companies or individuals.

If your account on our service is connected to an account on another service, we may receive information from other services. For example, if you connect to Facebook, we may receive information such as your name, age range, language, and email address. When you link to the service, you explicitly agree to share this information with us. By canceling access to other services, you can stop sharing information about other services with us.

Your information will only be used to improve the user experience. Without your permission, we will not disclose your personal information to other companies or individuals.

To use our services, we will collect information about the vehicle in which you inserted the DND device. This type of information includes but is not limited to: OBD diagnostic reports, which help explain the reasons for the appearance of engine indicator lights during car inspections; The full system test report can help you provide professional repair advice on vehicle issues, and we will not disclose your information to other third parties.

We collect this information to explain and introduce it to you, and we also anonymously aggregate this data into prediction algorithms. This will never contain any personal identity information about you. These algorithms predict other problems by comparing them with those detected by other vehicles, so that we can inform you of problems outside the vehicle's detection range. You can stop this collection at any time by removing the DND device from the vehicle.

When we install a DND HD+ application, we collect information about the devices running the application. Examples include platform, operating system version, manufacturer, and model. This enables us to detect and resolve application issues.

Our device is a diagnostic device that needs to be inserted into the car DLC. We use Bluetooth to establish a connection between the vehicle and the phone. Our device uses Bluetooth Low Energy (BLE) and requires location permission to access the Bluetooth device list.

Based on the information we have collected, we can provide you with services and comply with the service agreement we have signed with you. For example, we need to use your information to provide you with vehicle test reports and customer support in our DND HD+ application. For debugging and troubleshooting purposes, we may require you to send debugging logs from the application. The information in the debugging log is only used to help solve problems you encounter while using the application.

We use the collected information to improve and personalize services, and develop new services. For example, we use this information to troubleshoot and prevent errors, conduct data analysis and testing, conduct research and investigation, and develop new features.

When needed, we use your information to send you service notifications and reply to you when you contact us. We also use your information to promote new features or products that we appreciate your interest in.

We use the collected information to improve the security of services, users, and others. For example, we can use this information to authenticate users and prevent fraud and abuse.

For the use of your personal data, we will first obtain your consent, and you can also close your consent at any time through our services.

We may retain or disclose information about you to comply with laws, regulations, legal procedures, or government requirements; Defend legitimate rights or defend against legitimate claims; Prevent, detect, or investigate illegal activities, fraud, abuse, violation of our terms, or threats to service security or the personal safety of anyone. You have the right to access and control your personal data, and we provide you with account settings for accessing and processing your personal data.

Using the DND HD+ application, you can access and in some cases export most of your personal information, including information on your account and vehicle. Your account settings allow you to change and delete most personal information. You can also delete your account, and we will delete all relevant data stored on your server.

We provide your account settings function to control our data usage. For example, you can restrict receiving our notifications, turn off location information, and so on.

As long as your account exists, we will save your account information, such as your name and email address, as we need it to operate your account. In some cases, when you provide information for a certain function of a service, we will delete it after the function no longer requires data. Unless otherwise specified, we will retain other information such as your vehicle diagnostic information until you request us to delete data or your account, as we use this data to provide you with vehicle information and other services. For legitimate business interests, we also retain information about you and your use of services, including how we use this information and how we share it.

We do our best to ensure the security of your data. We combine technology, management, and physical control to maintain data security. Your information security also depends on you. If we provide you (or any place you choose) with a password to access certain parts of the DND HD+ application, you are responsible for keeping that password confidential. We request that you do not share your password with anyone. No method of transmitting or storing data is completely secure. The dissemination of any personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures we provide. If you have any security related issues, please contact us.

We will update our privacy policy from time to time based on user feedback and relevant policy changes. If we change the way we handle user personal information, we will publish new privacy policies in our services and remind you when you use DND services.

If you have any questions, suggestions, or concerns about this policy, or have any questions about our user privacy policy, please contact us:

Website: https://www.obd.ai

Email: support@obd.ai